Privacy
Policy
Effective Date: Mar 24, 2026
At Damara Day Spa Vancouver, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our spa, use our services, or interact with our website.
1. Information We Collect
We may gather the following types of information:
- Personal Details: Your name, phone number, email address, mailing address, date of birth, and payment details.
- Service Information: Appointment records, treatment preferences, special requests, and any health-related notes you choose to share (with your consent).
- Website Data: Information such as your IP address, browser type, device details, and website activity collected through cookies or analytics tools.
- Communication Preferences: Your choices regarding receiving promotional emails or updates.
2. How We Use Your Information
Your information is used to:
- Schedule and manage appointments
- Process payments securely
- Customize your spa experience
- Send booking confirmations, updates, and special offers
- Meet legal and regulatory requirements
- Improve our services and customer experience
3. Sharing of Information
We respect your privacy and do not sell your personal data. Your information may be shared only when necessary with:
- Trusted service providers (such as booking systems, payment processors, and email platforms)
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and confidentially.
4. Data Security & Retention
We take appropriate technical and organizational measures to protect your personal information. Data is stored securely in digital systems and, where necessary, in limited physical records.
We retain your information only for as long as needed to fulfill service purposes or comply with legal obligations.
5. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
- Request a copy of the information we hold about you
To exercise any of these rights, please contact us using the details below.
6. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13 without parental or guardian consent. Any services for minors must be approved by a parent or guardian.
7. Cookies & Website Tracking
Our website may use cookies to improve functionality and analyze visitor behavior. You can adjust your browser settings to manage or disable cookies at any time.
8. Updates to This Policy
We may revise this Privacy Policy occasionally. Any updates will be posted on our website along with the revised effective date.
9. Contact Information
If you have questions or requests regarding your privacy, please contact us:
Damara Day Spa Vancouver
Address: Cruise Ship Level, Pan Pacific Vancouver
999 Canada Place #1001
Vancouver, BC V6C 3C1
Mobile: +1 604-689-7700
Email: vancouver@damaradayspa.com